Privacy Policy for Kaden Electronics Repair

Kaden Electronics Repair ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you use our site and related services. This policy is effective immediately.

Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that can be used to identify you, such as your name, address, phone number, and email address. We collect this information when you request our services, contact us for support, or otherwise interact with our site.
• Service Information: Details regarding the specific electronic appliances requiring repair (TV, washing machine, refrigerator, small appliances), models, issues and service history.
• Usage Data: We automatically collect information about your interactions with our site, such as the pages you visit, the links you click, and the time you spend on our site.
• Device Information: We may collect information about the device you use to access our site, including the device type, operating system, and unique device identifiers.
• Location Information: Only when explicitly provided, for scheduling and optimizing our service.

How We Use Your Information

We use your information for the following purposes:

• Providing and Improving Services: To provide the services you request, including repairing your electronic appliances, and to improve the quality of our services.
• Customer Support: To respond to your inquiries, troubleshoot problems, and provide customer support.
• Communication: To communicate with you about your service requests, updates, and other relevant information.
• Marketing and Promotion: With your consent, to send you promotional materials and updates about our services. You may opt-out of receiving these communications at any time.
• Analytics: To analyze usage patterns and trends in order to improve our site and services.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, data analytics providers, and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Affiliates: We may share information with our affiliated companies.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address listed below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kaden Electronics Repair 1-18-5 Asakusa, Taito-ku, Tokyo, Tokyo, 111-0032 Japan

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Japan.